UnitedHealthcare members in Texas, including those covered through UMR, Oxford, Golden Rule and All Savers, are in-network at all three of our Texas centers. This page explains how Optum authorizations work, which UnitedHealthcare plans the contract covers, and how to check benefits in minutes: verify your insurance online or call any time.
UnitedHealthcare In-Network Rehab Centers in Texas
Promises Dallas-Fort Worth (Lewisville)
In-network with UnitedHealthcare, including UMR, Oxford, Golden Rule and All Savers plans; authorizations run through Optum Behavioral Health. Offers medical detox, residential treatment for substance use and primary mental health conditions, intensive outpatient care and aftercare, serving the Dallas-Fort Worth metroplex and North Texas. About Promises Dallas-Fort Worth.
Promises Brazos Valley (College Station)
In-network with UnitedHealthcare, including UMR, Oxford, Golden Rule and All Savers plans; authorizations run through Optum Behavioral Health. Offers medical detox, residential treatment for substance use and mental health conditions, partial hospitalization, intensive outpatient care and aftercare, serving Bryan-College Station, Houston, Austin and Central Texas. About Promises Brazos Valley.
The Right Step Houston (Houston)
In-network with UnitedHealthcare, including UMR, Oxford, Golden Rule and All Savers plans; authorizations run through Optum Behavioral Health. Offers medical detox, residential treatment, partial hospitalization, intensive outpatient care and aftercare, serving Houston, Harris County and the Gulf Coast. About The Right Step Houston.
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What UnitedHealthcare Covers for Rehab in Texas
UnitedHealthcare plans cover medically necessary detox, inpatient and residential rehab, partial hospitalization, intensive outpatient and outpatient care at parity with medical benefits. Optum Behavioral Health manages authorizations for most UnitedHealthcare, UMR and Oxford plans; our admissions team obtains precertification for detox and inpatient care and handles the ongoing reviews Optum requires. In-network cost sharing applies: your deductible, copay or coinsurance and out-of-pocket maximum.
UnitedHealthcare Plans in Texas
UnitedHealthcare’s Texas plans include employer Choice, Choice Plus and Navigate plans, individual plans in several metro areas, AARP Medicare Advantage, and UnitedHealthcare Community Plan for STAR, STAR+PLUS, STAR Kids and CHIP Medicaid members. Plans administered by UMR, Oxford, Golden Rule and All Savers are in-network at all three Texas centers.
What UnitedHealthcare Members Should Know About Texas
Optum Behavioral Health reviews every UnitedHealthcare detox and residential admission for medical necessity and then conducts concurrent reviews during the stay; our team submits the clinical documentation so members are not asked to. UnitedHealthcare Community Plan of Texas (STAR, STAR+PLUS, STAR Kids and CHIP) members are in-network at all three centers, with Medicaid authorization rules applying. UMR plans, common with self-funded employers, and Golden Rule and All Savers individual plans follow UnitedHealthcare’s network and Optum’s process. Navigate and Charter plans are gated HMO products, so confirm referral requirements with admissions before you travel.
To confirm your UnitedHealthcare benefits, verify your insurance online or call our admissions line; full instructions, private-pay options and payment plans are on our Texas insurance guide.
More Insurance Guides
- Rehab in Texas that accepts insurance
- UnitedHealthcare coverage for rehab (all states)
- Verify your insurance
- Levels of care explained
Frequently Asked Questions
Is Promises Dallas-Fort Worth in-network with UnitedHealthcare?
Yes. Promises Dallas-Fort Worth, Promises Brazos Valley and The Right Step Houston are in-network with UnitedHealthcare. Verify your specific plan before admission, since some employer plans use narrower networks.
Which Texas center should UnitedHealthcare members call first?
UnitedHealthcare Community Plan (Medicaid) members are placed according to their STAR service area, while commercial, UMR and Oxford members can choose any of the three centers. UnitedHealthcare, UMR and Oxford members in North Texas ask for Promises Dallas-Fort Worth; Houston for The Right Step Houston; Central Texas for Promises Brazos Valley. Community Plan members are placed within their STAR service area. Optum authorization is obtained before you travel.
