Cigna members in Massachusetts can use in-network benefits at Washburn House in Worcester for detox, residential treatment and outpatient care. This page explains Evernorth authorizations, the Massachusetts 14-day rule, and how to verify benefits: verify your insurance online or call any time.
Cigna In-Network Rehab Centers in Massachusetts
Washburn House (Worcester)
In-network with Cigna; authorizations are handled through Evernorth Behavioral Health and our team manages the concurrent reviews. Offers medical detox, residential treatment, partial hospitalization, intensive outpatient care and aftercare, serving Worcester, Boston and all of Massachusetts and New England. About Washburn House.
What Cigna Covers for Rehab in Massachusetts
Cigna plans cover medically necessary detox, residential treatment, partial hospitalization, intensive outpatient and outpatient care under federal parity rules. Behavioral health authorizations run through Evernorth Behavioral Health; our admissions team obtains precertification for detox and inpatient admissions before arrival and manages the concurrent reviews during treatment. Your in-network deductible, copay or coinsurance and out-of-pocket maximum determine what you pay.
Cigna Plans in Massachusetts
Cigna covers Massachusetts members primarily through employer Open Access Plus and PPO plans, with behavioral health benefits administered by Evernorth Behavioral Health. Washburn House’s contract covers Cigna commercial plans; Cigna Medicare Advantage members should confirm coverage before admission.
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What Cigna Members Should Know About Massachusetts
Evernorth Behavioral Health authorizes detox and residential admissions for Cigna members and conducts concurrent reviews. For fully insured Massachusetts plans, state law requires coverage of up to 14 days of medically necessary acute treatment without prior authorization. Most Cigna members in Massachusetts hold employer Open Access Plus or PPO plans; Cigna generally does not sell individual plans through the Massachusetts Health Connector, so individual-market members are usually covered by another carrier. Cigna Medicare Advantage members should confirm coverage before admission.
To confirm your Cigna benefits, verify your insurance online or call our admissions line; full instructions, private-pay options and payment plans are on our Massachusetts insurance guide.
More Insurance Guides
- Rehab in Massachusetts that accepts insurance
- Cigna coverage for rehab (all states)
- Verify your insurance
- Levels of care explained
Frequently Asked Questions
Is Washburn House in-network with Cigna?
Yes. Washburn House is in-network with Cigna. Verify your specific plan before admission, since some employer plans use narrower networks.
Which Massachusetts center should Cigna members call first?
Cigna employer-plan members call Washburn House directly; Medicare Advantage members should confirm coverage first. Washburn House in Worcester is our Massachusetts center and handles detox through outpatient care, so it is the first call for Massachusetts and most New England members. Our admissions team can also compare it with our Cherry Hill, New Jersey center when a longer inpatient stay or a mental-health-primary admission is needed.
