The Recovery Village Drug, Alcohol and Mental Health Rehab in Umatilla, FL

I had a very pleasant experience at TRV. Aside from being told things on the phone before admission the whole program was excellent. Most of the therapists are knowledgeable & understanding. The rooms were as expected, & the roommate situation was more than I could have asked for. I guess I got lucky bc others didn’t have the same to say. Housekeeping leaves a lot to be desired, especially in the bathroom, but since we keep up after ourselves it was tolerable. The food is great & options are given upon request if the menu isn’t to your liking. I made lifelong friendships and look forward to the IOP sessions upon my release. I learned so much about myself & through the family sessions my family understands me better. I could go on and on… 3/18/2024 Revision I don’t want to change anything I said before, just add to it. The fam sessions end when u leave, like it didn’t matter to TRV in the first place. The communication between staff/directors to patients is lacking in efficiency, guidance, & meticulousness. They have very scripted answers to FAQs that don’t always apply to specific situations. They act like they’re helping u to ur face but once u walk away they stop what they were doing & move on to the next shiny thing, leaving ur case incomplete. Upon discharge I was told things I shouldn’t have been told and NOT told things I needed to know. All weren’t important until it was too late to be rectified bc I had already left. My RXs had been filled & picked up, leaving me unable to fill them at my preferred pharmacy bc the insurance company said it was too soon to refill. I spent the first 3 hours on my 1st day home on the phone with & between 2 pharmacies and my insurance company. They set a cpl appts for me but then failed to tell me where to go & when. The app they told me to download has to have a credit/debit card on file before u can go any further to attend any video appts. My family called for days (with ROIs) & were sent to vm over & over, never spoke with a human, or left messages that I never received. People I was there with had paperwork that needed done (FMLA, SSI, Disability, lost driver’s license, etc) & it was neglected atrociously without remorse/apology, just excuses. If u plan on going to sober living, have a plan. They will let u discharge with no where to go no matter how long they made u stay for a “completion.” The AA/NA groups are great but only NA has frequent speakers so I had to choose to go to NA instead of AA to get the inspirational message speakers give. Although, Alyssa’s Bigbook study guide class is very good, and I have continued everyday, I did have to miss some of them bc I wanted to hear the speakers in NA. The other groups are great at making the point over & over so if u missed something the first few times, it’s ok bc u will be exposed to it a few more times. The info is useful & applicable to real life situations. U will not speak to a therapist more than once a week, the horses are only available to those that are IOP, church attendance & family visits are only offered to those in PHP, & the pool is not heated (“broken”). These are all things I discovered after I was admitted, & told otherwise on the phone. The techs are FANTASTIC!!! They’re helpful, kind, patient, & willing to do anything for their patients. but evidently have favorites. Luckily, I learned early on who those are & chose to go to the others that don’t seem to favor one patient over another. They do nothing when things are stolen, which only frustrated me more. Someone stole my fav hoodie out of the dryer, 2 coffee cups in 2 days, & had my bag gone into only to find my coloring pencils & 2 pens gone. Other people there experienced the same thievery & nothing was done abt it. They have cameras but I was told it takes too long to look back on the footage. If anything, I thought they would be interested in, at the very least, Identifying thief(s). Anyway, I’m still so grateful for my experience at TRV, & want to say thank u to all those that work there for the right reasons, u know who u are!

Other than small mix up regarding my discharge my overall stay . The therapist's caring and empathetic nature was a joy and a blessing the entire day. Thank you and big shout out to all the Staff. Glenda, super Dave, Marla, Shannon, Sherry, Mary, Gary, and all the staff of the Recovery Village Great days Sober days. So far I've hiccuped a bit but my promise not to do fentanyl stands solid. No fetty wap

The recovery village makes you feel like family the minute you step into the center,they welcome you with smiles and positive self encouragement,I have been to plenty of treatment centers, but the recovery village really is rooting for you to succeed, and doing everything that they can to make you you do have to right tools to get sober, and to stay sober. Thank you Umatilla for the difference you made are going to make in my journey.

I spent 30 days here. The food was great, the therapists were awesome and the BHTs were amazing! I highly recommend this facility to anyone who needs help with their addiction. You will definitely get the treatment you need here and come out a better person if you really want the help! Thank you Ron, Melissa, Xavier, Jim, Chris, Halle, Lisa, Shantoria, Dave, Jamie, Brian, and all the rest of the amazing staff! You were all great! Update for 4/15/26: I've been clean for almost 2 years now! Thanks again TRV! You ladies and gentlemen were amazing!

I entered the doors at The Recovery Village with no expectations, as I had never been in an addiction treatment facility. For the first two weeks, I greatly relied on my roommate to help me navigate, as she had been in a rehab before. Once I stopped trying to change and control everything, I fell into a groove. All the instructors are licensed therapists who taught us a plethora of life-changing lessons, starting with understanding our addiction - how it affects our thoughts, actions and others - and ending with the tools necessary to continue our journey of self-improvement, with faith, determination, and strength to overcome obstacles and challenges. At times it was grueling and exhausting, but well worth the personal growth and wisdom acquired. I always speak highly of The Recovery Village, sharing my experiences and invaluable knowledge gained from just a couple months of hard work. I learned how to navigate the world with love for myself and others - with a positive attitude, determination, and a clear head. I've been sober for over 2 years, and my life is infinitely better than it's ever been. I'm transforming into the person God intended me to be. No place and no therapy is perfect, but I made the right choice to allow myself to be a sponge, absorbing those lessons I failed to learn before I walked through the doors. As with many other facilities, it is a little understaffed, but everyone works hard to assist and guide us. Some employees are more trained and helpful than others, but I challenge you to find a perfect place in this world. Give The Recovery Village a chance, let yourself be open to change, don't fight the process, and you just might end up on a new path to a joyful life of positive transformation and contentment.

Overall super sweet and friendly and nice and to be honest that's like a huge plus because some people are not the nicest in the world The only thing is they don't communicate amongst themselves very well but other than that great experience