The Recovery Village Palmer Lake

Edit: I had a second stay at PLR recently and I have to say they have really turned things around and started doing things quite a bit better this time around, previous review is from nine months ago. The food was quite decent this time, I feel like they’ve really gotten themselves more organized. I was treated very well this time. Very good place to get sober, gain some resources, and build a community of people who understand the struggle. Previous review: Most of the staff members are kind and caring. Therapists and EMDR are quite good. Some of the meals were decent enough, think school cafeteria food, some were really rough to eat. Practically zero structure to the groups and classes. I had to listen to the exact same class two time every week. It gets so repetitive that no one wants to listen anymore. Some instructors have very different views on topics so I 'learned' one thing and then get told that answer is wrong in a different class. It seems like there are very many returning "customers", so clearly something is not working. Staff enter your room at night and check if you are there with different colors of flashlights. It is tough to sleep with roommates already and then any light sleepers will be woken up in panic as the door opens loudly and flashlights fill the room. Overall the place seems like a big money grab, the contract they have with my insurance kept me at a more expensive level of care causing me to not move to a lower level of care with more freedoms. When my family would reach out to management they would not get any response. Even the internal communication between staff was horrid. It is hard to even remember all the times I experienced confusion and staff having no clue what was going on. My therapist was out on vacation and left instruction for my care plan and the directors decided to pay no mind to her instructions and just brushed me off. By far the best thing about this place was the community of residents I got to know and care for. It is pretty nice to have a sober living area to reset and be around other people who also want to get their lives on track. Looking back I would have been better off doing detox, one week of groups/class and then going to therapy.

My Son’s journey with this recovery Center was amazing! He’s two years sober now! Healthy and working hard in his career! Thank you!♥️🙏

Going to the recovery village at Palmer Lake truly changed my life! The staff is made up of a comprehensive group of individuals that truly care about their patients. The medical team overseas your health so you can begin your new journey strong. You’re able to build relationships with others like you who are struggling and life long lasting friendships. Numerous tools are provided to help you post recovery and the team is always available to you in an emergency. Various styles of therapy are offered, and healthy meals are provided. No recovery facility is perfect however, the setting in beautiful monument, Colorado, hikes, the labyrinth, the swimming pool, offsite activities. Keep you engaged in the real world all well finding your peace. I will be forever grateful to the team at the recovery village of Palmer Lake. Shout out to Arno, Dr. G., Janet, Melissa, Bill, David,, Cindy, Amanda, Dr. Rachael and the woman who truly runs things ha ha Danielle and many others too many to name. As I stated before, no place is perfect and the largest area for improvement is Cleanliness in common spaces. When I was ready to depart, they had to address this by hiring additional staff so I’m hoping it’s much better now. I am pretty particular and high maintenance regarding hotel stays and there’s nothing at Palmer lake that I couldn’t live with. I just advocated for myself and spoke up when there was something I needed done. I hope you will truly give PLR the team they are saved my life! 🥰

Great place great people highly recommend recommended

Deidra was my admissions correspondent and she was so lovely. This woman deserves a raise. She was so kind and made me feel so safe to come to treatment. If it weren’t for her gentleness, I’m not sure I would have the bravery to go. She is the sweetest human and I hope everyone that calls gets to have such a beautiful experience.

⭐⭐⭐⭐⭐ I just want to say thank you to Teena at Recovery Village Palm Lake. She has been helping me these last couple of days, and I can honestly say she has made a stressful situation a lot easier for me. I feel like she’s really been trying to help me get everything lined up and make my transition into my visit this Wednesday as smooth as possible. I really appreciate her patience, understanding, and the time she’s taken to help me. Thank you, Teena. It means more than you probably realize.