UnitedHealthcare members in Massachusetts, including UMR and Oxford plan holders, are in-network at Washburn House in Worcester. This page covers Optum authorizations, the Massachusetts 14-day rule, and how to verify your plan: verify your insurance online or call our admissions team any time.

UnitedHealthcare In-Network Rehab Centers in Massachusetts

Washburn House (Worcester)

In-network with UnitedHealthcare, including UMR, Oxford, Golden Rule and All Savers plans; authorizations run through Optum Behavioral Health. Offers medical detox, residential treatment, partial hospitalization, intensive outpatient care and aftercare, serving Worcester, Boston and all of Massachusetts and New England. About Washburn House.

What UnitedHealthcare Covers for Rehab in Massachusetts

UnitedHealthcare plans cover medically necessary detox, inpatient and residential rehab, partial hospitalization, intensive outpatient and outpatient care at parity with medical benefits. Optum Behavioral Health manages authorizations for most UnitedHealthcare, UMR and Oxford plans; our admissions team obtains precertification for detox and inpatient care and handles the ongoing reviews Optum requires. In-network cost sharing applies: your deductible, copay or coinsurance and out-of-pocket maximum.

UnitedHealthcare Plans in Massachusetts

UnitedHealthcare covers Massachusetts members through employer Choice and Choice Plus plans and AARP Medicare Advantage. Washburn House is also in-network with UnitedHealthcare’s Medicaid plans where they are offered; MassHealth members covered by another plan should see our Massachusetts insurance guide.

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What UnitedHealthcare Members Should Know About Massachusetts

Optum Behavioral Health authorizes detox and residential admissions for UnitedHealthcare members and re-reviews continued stays. For fully insured Massachusetts plans, state law requires coverage of up to 14 days of medically necessary acute treatment without prior authorization. Washburn House is also in-network with UnitedHealthcare’s Medicaid products where they are offered; MassHealth members covered by another plan should check the Massachusetts guide. AARP Medicare Advantage members are covered under Medicare’s inpatient rules, which we confirm before admission.

To confirm your UnitedHealthcare benefits, verify your insurance online or call our admissions line; full instructions, private-pay options and payment plans are on our Massachusetts insurance guide.

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Frequently Asked Questions

Is Washburn House in-network with UnitedHealthcare?

Yes. Washburn House is in-network with UnitedHealthcare. Verify your specific plan before admission, since some employer plans use narrower networks.

Which Massachusetts center should UnitedHealthcare members call first?

UnitedHealthcare commercial and UMR members call Washburn House directly; Medicaid-product members should confirm which plan they hold. Washburn House in Worcester is our Massachusetts center and handles detox through outpatient care, so it is the first call for Massachusetts and most New England members. Our admissions team can also compare it with our Cherry Hill, New Jersey center when a longer inpatient stay or a mental-health-primary admission is needed.