The Recovery Village Umatilla Welcome Guide
On behalf of everyone at The Recovery Village in Umatilla, Florida, congratulations on taking the first step toward a healthier you. This guide will introduce you to our treatment center and therapy programs and help answer your most pressing questions before your arrival. Here you’ll get an idea of what to bring with you, what daily life will look like and explore the different levels of care offered at our treatment center. We are excited to welcome you and are honored to be a part of your healing process — we’ll be with you every step of the way.
Important Notice Regarding Coronavirus (COVID-19)
We are closely monitoring all developments associated with Coronavirus (COVID-19) and are taking proactive steps to ensure the health and safety of all patients, employees and the communities we serve. Your cooperation during this time is greatly appreciated.
Please note the following updates:
Face Mask Policy:
Following the latest CDC recommendations for controlling the spread of COVID-19, all patients and employees will be required to wear a face mask while at the facility.
ARS facilities are following Centers for Disease Control and Prevention (CDC) guidelines, and we have strong infection control policies, procedures and systems in place. As recommended by the CDC, our clinicians are screening all patients and employees for fever, respiratory symptoms and for travel to/from China and other affected locations within a month prior to symptom onset.
A pre-admission acceptance is a preliminary determination that indicates you are appropriate for admission to our facility. Based on your presentation upon arrival or during your stay, it may be determined that a different facility may be more appropriate.
Admitting patients will be tested for COVID-19 at the facility, prior to admission. Patients will be admitted only if their test is negative. Upon admissions, patients will be required to Quarantine for 48 hours and will be retested for COVID-19 prior to ending their quarantine. In most cases, Quarantine involves being housed in a private room with access to all of the appropriate services and personnel for their level of care. Staff will be available to you throughout the quarantine time. Meals, snacks and medications will be delivered to your room In some cases, Quarantine will take place in a shared room with one or more additional patients who have admitted to the facility on or around the same date, who have also tested negative for COVID-19 prior to admission. Our Quarantine Policy is designed to help aid in the prevention of spread of COVID-19 that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms.
For the safety of all patients, family members, visitors and staff, ARS has temporarily suspended visitation at our facilities. Staff will provide alternatives for maintaining contact with loved ones during this time as we know how important the support of friends and family is to your recovery.
Offsite Travel & Activities Policy:
For the safety of all patients, Advanced Recovery Systems is actively restricting offsite travel and activities until further notice.
Questions or Concerns?
If you have questions or further concerns about any of our policy updates, please check back frequently, or you can reach out directly by calling 855-387-3291.
Now that you’ve decided to begin treatment at The Recovery Village, it’s time to prepare for your stay. Knowing what to bring, what to leave behind and how to reach our Umatilla center sets the stage for lifelong recovery.
What to Bring
This guide ensures you have everything you need while you’re with us, so you can focus on what’s really important — getting better. We recommend that new residents pack the following items for treatment:
- Two-weeks worth of season-appropriate clothing
- Sweater or jacket for indoors
- Comfortable sleepwear
- One-piece swimsuits for ladies, knee-length board shorts for men
- Toothbrush, unopened toothpaste, and alcohol-free mouthwash
- Unopened shampoo and conditioner
- Unopened sunscreen
- Unopened face wash and moisturizer
- Unopened lotion
- Unopened lip balm
- Unopened feminine products
- Unopened makeup
- Contact lenses and unopened contact solution (if necessary)
- Glasses and/or sunglasses
- Blow dryer/styling tools (if desired)
- Cigarettes or other approved tobacco products to last for the duration of treatment
- Hobby items (journals, sketchbooks, etc.)
- At least one form of government-issued ID
- Necessary travel documentation
- Relevant medical records
- A list of family members and their contact information
- A form of payment (debit card, credit card, cash or checkbook) for shopping during certain levels of care
What Not to Bring
Rehabilitation is an opportunity to distance yourself from the people, places and ways of thinking that contribute to your drug or alcohol use. Because of this, we prohibit patients from bringing certain items to The Recovery Village Umatilla to help them focus on recovery. Items not permitted at our facility include:
- Drug or alcohol paraphernalia
- Drugs or alcohol
- Cameras or handheld video or tape recorders
- No electronic devices with cameras or internet access, including e-readers and smartwatches
- Products that have alcohol listed in the first three ingredients (mouthwash, conditioner, etc.)
- Hand sanitizer
- Vaporizers (vapes) and electronic cigarettes
- Dental floss (dental floss will be provided)
- Opened toiletry products
- Weapons (including pocket knives)
- Clothing depicting drugs, drug paraphernalia, explicit language or images
- Inappropriate, overly revealing clothing like short shorts and tank tops
- Pornographic material
- Card decks, games and sporting equipment
- Aerosol products (hairspray, deodorant, etc.)
Wherever you’re coming from, our intake coordinators at The Recovery Village make sure you arrive at our center in a safe and timely manner. During the admissions process, all necessary travel accommodations are booked and confirmed by you or your loved ones. If you’re traveling by air, you’ll be picked you up from the airport and transported to the center.
Expectations After Arrival
To ensure the safety and sobriety of both new and current patients, each resident must consent to a search of both their person and belongings upon arrival at The Recovery Village Umatilla. During this search, staff members will collect any items not permitted during treatment and store them in a safe and secure place until your stay is over. Additional random searches may be conducted throughout your time at The Recovery Village Umatilla.
Because healing is your first priority, keeping distractions to a minimum is key for recovery. For the safety and privacy of all patients, cell phone will be securely stored upon arrival and signed in and out by your therapist during specific sessions. After an initial 72-hour stabilization period, you may use the facility phone three times per week for 20 minutes during non-clinical hours.
Tucked away in a quaint, rural Central Florida town, The Recovery Village is an ideal setting for beginning your recovery. The location combined with our exclusive amenities set the stage for your healing, self-discovery and acceptance.
Amenities and Therapies
An extensive array of on-site and off-site amenities are part of what makes The Recovery Village unique. Amenities and activities may include*:
- Outdoor swimming pool
- Exercise gym
- Basketball court
- Sand volleyball court
- Equine therapy (off-site)
- Canine therapy
- Laundry and housekeeping for select levels of care
- On-site washer and dryer for select levels of care
*Activities may change from time to time or from season to season. Access to these amenities varies depending on situational medical recommendations and level of care.
Each day, in-house chefs prepare, plan and serve three nutritious meals for all residents. Typically, you will have a few different meals to choose from for breakfast, lunch and dinner, with vegetarian and vegan options available. Three snacks a day are also provided. No outside snacks or meals are permitted in the center. If you have any food allergies, please let us know prior to your arrival so we can appropriately accommodate you.
Rooms at The Recovery Village Umatilla provide a comfortable place to rest during your recovery. Between two and three patients typically occupy each room. However, some rooms may house as many as four patients at a time. Each of these rooms includes one private bathroom that all of the room’s residents share. The number of residents in each room may vary depending on your individual treatment stage and care needs.
A Day in the Life
Your days at The Recovery Village Umatilla will be spent learning how to live a life free from drug and alcohol use. You’ll find new hobbies, make lasting connections with others and rediscover your own personal interests without relying on substances.
As you move through the different levels of care, your daily life will change as you gain new insight and advance through treatment. Depending on the level of care, your day may include group and individual therapy sessions, recreational activities and more. While no two programs are exactly alike, you can expect personalized care and healing groups throughout your stay.
Types of Therapy
During your stay, you’ll participate in a variety of personalized therapy sessions. These sessions are designed to help you conquer addiction by recognizing and overcoming triggers, personal scars and past struggles. Your treatment may include:
- Cognitive Behavioral Therapy
- Dialectic Behavioral Therapy
- SMART Recovery
- 12-Step and Back to Basics
- Gender-Specific Groups
- Individual Counseling
- Group Therapy
Family Visits and Therapy
During treatment, it’s important to reconcile with yourself and your family. While some do better with long-distance family treatment, others may prefer to have visits from parents, spouses or other family members. Because connecting with your past is so important, therapy sessions are held once a week or as deemed clinically appropriate for visiting family members and monthly family weekends give loved ones an opportunity to see your growth firsthand while also participating in family therapy sessions.
While the majority of your treatment will take place at The Recovery Village Umatilla, there are off-site opportunities like equine therapy for those in the appropriate levels of care. Off-site visit opportunities are determined by level of care and medical needs. With a range of recreation options, including art therapy, animal therapy, yoga, a swimming pool and more available on-site, there are plenty of activities available to aid in your recovery.
Update on Offsite Travel & Activities Policy: For the safety of all patients, Advanced Recovery Systems is actively restricting offsite travel and activities until further notice.
The Recovery Village Umatilla allows residents to take periodic smoke breaks during designated times. The timing and frequency of these breaks will be determined based on situational medical recommendations and programming. If you smoke, you will need to bring enough unopened cigarettes or tobacco products for the anticipated length of your stay. Smoking cessation products may be offered during your treatment. Please note that vaporizers are not permitted.
The Treatment Process
There are a variety of treatment programs at The Recovery Village Umatilla, ranging from around-the-clock medical detox and residential care to outpatient care. The treatment programs that you participate in will depend on your own personal needs. Treatment often starts with medical detox, an intensive process that typically takes between five and 10 days. From there, you’ll either move to residential care, partial hospitalization or outpatient care, where you’ll continue treatment before formulating an aftercare plan with your medical team.
The entire treatment process varies in length based on individual needs, but often lasts between 35 and 45 days. After treatment, you’ll have the option to transfer to sober living housing or return home, armed with an array of resources. Your treatment may include:
Medically Assisted Treatment
Depending on the substance, quitting cold turkey can be dangerous and life-threatening. That’s why The Recovery Village provides a regulated medical detox plan and 24-hour care for those in residential treatment. Individualized clinical care and tapering ensures that you have a healthy and comfortable transition. Before leaving The Recovery Village, staff will provide you with a list of local resources and clinics for continuous care as you start your substance-free life.
During your treatment, you’ll become a part of a dynamic recovery family. But that camaraderie doesn’t end when you leave The Recovery Village Umatilla. After treatment, you’ll have access to local recovery resources and professionals to help keep you sober and accountable. Staying connected with others who understand your struggle with virtual and in-person meetups can be a strategic and essential part of continuous recovery.
Eastern Outreach Director
After pursuing a life-long goal of a career in real estate (including being awarded Two Times Sales Representative), Kevin Reese saw his life spiraling out of control at the hands of addiction. Despite his successful 15-year career, he found truth and peace after reaching out for help. Now...
Florida Outreach Director
A native of Orlando, Florida, Ryan Aldrin joined The Recovery Village Umatilla team in 2019. After graduating from Bishop Moore High School in Orlando in 2006, he earned a football scholarship to Eastern Kentucky University and graduated with a bachelor's degree in business. Ryan moved to West...
Dr. Miller is a board-certified adult psychiatrist specializing in psychiatry with a focus on pharmacology, addiction, public psychiatry and psychodynamic psychotherapy. She is experienced in treating people at all levels of care. She promotes a holistic approach to addiction treatment.
Insurance and Your Obligation During Treatment
As you are probably aware, nearly all health insurance plans require you to pay some out-of-pocket costs in order to access your healthcare benefits. These expenses may include Deductibles, Co-Pays, Coinsurance % and Maximum Out-of-Pocket Expenses (collectively, the “Patient Responsibility”).
Your individual Patient Responsibility will vary based on a number of factors including:
- Your individual benefits plan
- Length of stay at facility
- Type of services received during treatment
- Other services offered at facility, but not covered by your insurance provider (such as lab tests, non-covered prescriptions, etc.)
- Reasonable boarding fees should you decide to stay with the facility for treatment at outpatient levels of care.
An intake coordinator will review your Patient Responsibility with you at the time of admission or as soon as possible once you are medically stable. They will explain that the deductible is due upon admittance to the facility and the co-insurance amount and out-of-pocket balance will be billed and paid for after treatment once services are complete. On-site financial counselors will again review your financial responsibility during treatment with case managers who can help you navigate FMLA.
It is your responsibility to check with your insurance provider prior to admitting at The Recovery Village to understand your individual benefits plan. Please note that your insurance plan may not be a “participating provider” with The Recovery Village Umatilla. You are responsible for all non-covered and out-of-pocket costs related to your treatment stay.