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Opiates are a wide-ranging variety of highly addictive drugs, such as fentanyl, codeine, morphine, heroin, and opium. These drugs are some of the most dangerous substances consumed today. If you’ve found that you or someone you love lives with opiate dependence, the best thing to do is find an opiate addiction hotline that can connect you to the help you need. Reaching out may feel scary, but it’s one of the best ways you can begin the recovery process.

What Is an Opiate Hotline?

An opiate hotline provides people struggling with addiction, and the people who love them, with opiate addiction help. The Recovery Village’s 24/7 opiate hotline can help you explore treatment options and get you started on the road to healing.

When Should I Call an Opiate Hotline?

Opiate hotlines are meant for people seeking recovery options, not for those in life-or-death situations. If you or someone you know is overdosing or in the middle of a life-threatening situation, dial 911 immediately. Local emergency resources can take immediate action and intervene quickly.

If there is no immediate life-or-death situation, you should reach out to an opiate hotline if you are seeking opiate addiction help. The Recovery Village’s opiate hotline operators can help you explore possible courses of action, and begin the enrollment process for treatment at one of our facilities. National opiate hotlines are also available to address broader opiate questions and concerns.

What Questions Will I Be Asked When I Call an Opiate Helpline?

While the questions asked by operators at each opiate hotline are a little different, they generally center around assessing the caller’s well-being. Once it has been established that urgent medical help is not needed, the operator will try to get a better understanding of the situation you or the individual you are calling on behalf of is facing.

To assess the caller’s situation, the operator will likely ask a few questions. Possible questions include:

  • Is the individual living with the substance use disorder in a situation where they could harm themselves or others?
  • Does the individual have other substance dependencies or co-occurring disorders?
  • If the individual is interested in seeking treatment, what is their attitude toward treatment?
  • Are the programs and services offered at The Recovery Village a good fit for the individual’s unique needs?

When I Call, Is the Conversation Confidential?

The Recovery Village’s opiate hotline receives calls 24 hours a day, seven days a week. We understand that recovery begins with trust, and we intend to keep your trust from admission to aftercare. When you call The Recovery Village, your phone call will be completely confidential unless you or those around you are in immediate harm. If the situation is safe, everything you discuss on our hotline stays between you and the representative you speak with. It’s our goal to get you the kind of treatment that meets your needs, so the more information you can provide, the better we can help you.

Can I Start the Opiate Rehab, Detox or Recovery Process at the Time of my Call?

While other hotlines are meant to provide emergency help or broad guidance, our opiate hotline at The Recovery Village is the first step toward our continuum of addiction treatment. During your call, you can begin the admissions process and start a recovery program at one of our specialized facilities.

National Hotlines

Emergencies and Crisis Situations


For emergency assistance from law enforcement or first responders, call 911. If you or someone you know is in a life-or-death situation, do not hesitate to call 911, the United States’ national crisis phone number.

  • 911
  • Available 24 hours a day

The National Poison Control Center

If you or someone you know has ingested a poisonous substance (including drugs and alcohol), reach out the National Poison Control Center for guidance.

National Suicide Prevention Lifeline

Suicidal thoughts or actions should always be taken seriously. Speak to a representative from the National Suicide Prevention Lifeline for help.

Mental Health Disorders

The National Mental Health Association

Mental health is an important part of everyone’s well-being. If your behavior or moods have changed and you feel that you may be experiencing a mental illness, reach out to this hotline for help finding treatment and solutions.

Drug Abuse and Addiction

Substance Abuse and Mental Health Services Administration’s (SAMHSA) national hotline offers free referral and information services for those facing mental illnesses or substance use disorders.

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