Alcohol hotline

844.244.3171    24/7, Toll-free, Confidential

Alcohol use often turns to abuse and addiction. Many turn to an alcohol hotline or helpline to find help with their addiction. When the time comes to take action, it often seems like there are more questions than answers.

Questions that are often asked include concerns about privacy, what the experience of calling an alcohol helpline is like, and if it’s possible to start down the path to recovery on that first call.

We’ve compiled answers to those questions below.

What is an Alcohol Hotline?

Alcohol hotlines and helplines exist specifically to provide support to those struggling with addiction to alcohol. While different organizations have different overall goals, the primary goal for each is to offer the help the caller is seeking. The focus of our alcohol hotline is to better understand the specific situation you are faced with. We offer treatment programs such as detoxification and rehabilitation, but to suggest any course of action the first step is understanding.

When should I call an alcohol hotline?

First, if you or the person who is struggling with alcohol is in a life-threatening situation or is at risk for harming themsleves or others call 9-1-1 without hesitation. When a life is on the line local resources are the ones equipped to immediately provide assistance.

Hotlines and helplines are best leveraged when one challenged with alcohol abuse or addiction is seeking advice to explore options for recovery.

What kind of questions will they ask when I call an alcohol hotline?

Questions asked will vary depending upon which help or hotline you call. When calling our alcohol hotline, there are some common questions that we will ask to assess your situation to see if we can be of assistance. Those questions may include:

  • Verifying that the caller or person struggling with alcohol is currently in a non-life-threatening situation
  • What specific facets of alcohol abuse are present
  • If there are other factors involved with the addiction (such as an eating disorder, drug addiction or mental health issues)
  • If the individual is ready to start treatment for their addiction
  • If our programs offer a suitable course of treatment for their alcohol addiction

When I call, is the conversation confidential?

Our 24-hour alcohol hotline is 100% confidential. If you have a concern about a national helpline or hotline for any condition our recommendation would have to be that you verify confidentiality with them. This can be as simple as making it the first question you ask when calling.

Can I start the alcohol rehab, detox or recovery process at the time of my call?

Yes, you can. When calling our helpline our goal is to find a course of treatment that will meet your unique situation. If you are calling a national or local hotline they may or may not assist you in finding treatment. If treatment is what you seek, we are here to help.

National Hotlines

Emergencies and Crisis Situations

In the United States 9-1-1 is the emergency telephone number to dial to get immediate response from local resources. If the situation is life threatening, you need to dial 9-1-1 immediately.

  • 9-1-1
  • Available 24 Hours

The National Poison Control Center
Offers a free, confidential service where you can speak to poisoning professionals (including cases involving drugs and/or alcohol).

  • 800-222-1222
  • Available 24 Hours a Day

National Suicide Prevention Lifeline

  • 800-273-TALK (8255)
  • Available 24 Hours a Day

Eating Disorders

The National Association of Anorexia Nervosa and Associated Disorders (ANAD)

  • 1-847-831-3438 (not a toll-free number)
  • Available During Business Hours

The National Mental Health Association

  • 800-969-6642
  • Available During Business Hours

Alcohol Abuse and Addiction

Substance Abuse and Mental Health Services Administration

  • 800-662-HELP (4357)
  • Available 24 Hours a Day

Alcohol Hotline

  • 800-331-2900
  • Available 24 Hours a Day
Call for a Free Assessment

Nothing is more important than health and well being. If you or someone you care for needs treatment for alcohol abuse or addiction now, please contact us. We’re here to help!

Alcohol Hotline was last modified: April 3rd, 2017 by The Recovery Village