Orlando Recovery Center Welcome Guide
On behalf of everyone at Orlando Recovery Center, congratulations on taking the first step toward a healthier you! This guide will introduce you to our treatment center and therapy programs and help answer your most pressing questions before your arrival. Here you’ll get an idea of what to bring with you and what daily life will look like. You’ll also explore the different levels of care offered at our treatment center. We are excited to welcome you and are honored to be a part of your healing process — we’ll be with you every step of the way.
Important Notice Regarding Coronavirus (COVID-19)
We are closely monitoring all developments associated with Coronavirus (COVID-19) and are taking proactive steps to ensure the health and safety of all patients, employees and the communities we serve. Your cooperation during this time is greatly appreciated.
Please note the following updates:
Face Mask Policy:
Following the latest CDC recommendations for controlling the spread of COVID-19, all patients and employees will be required to wear a face mask while at the facility.
ARS facilities are following Centers for Disease Control and Prevention (CDC) guidelines, and we have strong infection control policies, procedures and systems in place. As recommended by the CDC, our clinicians are screening all patients and employees for fever, respiratory symptoms and for travel to/from China and other affected locations within a month prior to symptom onset.
A pre-admission acceptance is a preliminary determination that indicates you are appropriate for admission to our facility. Based on your presentation upon arrival or during your stay, it may be determined that a different facility may be more appropriate.
Admitting patients will be tested for COVID-19 at the facility, prior to admission. Patients will be admitted only if their test is negative. Upon admissions, patients will be required to Quarantine for 48 hours and will be retested for COVID-19 prior to ending their quarantine. In most cases, Quarantine involves being housed in a private room with access to all of the appropriate services and personnel for their level of care. Staff will be available to you throughout the quarantine time. Meals, snacks and medications will be delivered to your room In some cases, Quarantine will take place in a shared room with one or more additional patients who have admitted to the facility on or around the same date, who have also tested negative for COVID-19 prior to admission. Our Quarantine Policy is designed to help aid in the prevention of spread of COVID-19 that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms.
For the safety of all patients, family members, visitors and staff, ARS has temporarily suspended visitation at our facilities. Staff will provide alternatives for maintaining contact with loved ones during this time as we know how important the support of friends and family is to your recovery.
Offsite Travel & Activities Policy:
For the safety of all patients, Advanced Recovery Systems is actively restricting offsite travel and activities until further notice.
Questions or Concerns?
If you have questions or further concerns about any of our policy updates, please check back frequently, or you can reach out directly by calling 855-387-3291.
Now that you’ve decided to begin treatment at Orlando Recovery Center, it’s time to prepare for your stay. Knowing what to bring, what to leave behind and how to reach our Orlando facility sets the stage for your lifelong recovery.
What to Bring
This guide ensures you have everything you need while you’re with us, so you can focus on what’s really important — healing. We recommend that new residents pack the following items:
- Season-appropriate clothing for nine days
- Sweater or jacket for indoors
- Comfortable sleepwear
- One-piece swimsuits for ladies, knee-length board shorts for men
- Toothbrush, unopened toothpaste, and alcohol-free mouthwash
- New and unopened alcohol-free hygiene items
- Unopened shampoo and conditioner
- Unopened sunscreen
- Unopened face wash and moisturizer
- Unopened lotion
- Unopened lip balm
- Unopened feminine products (if applicable)
- Unopened cigarettes/dip (enough for stay) or prepaid gift card for cigarettes (if applicable)
- Unopened makeup
- Unopened essential oils or fragrances (if desired)
- Contact lenses and unopened contact solution (if necessary)
- Glasses and/or sunglasses (if necessary)
- Blow dryer/styling tools (if necessary)
- Cigarettes or other approved tobacco products to last for the duration of treatment (if you smoke)
- Hobby items (journals, sketchbooks, etc.)
- At least one form of government-issued ID
- Necessary travel documentation
- Relevant medication records
- List of family members and their contact information
- Form of payment (debit card, credit card, cash or checkbook) for shopping during certain levels of care
What Not to Bring
Rehabilitation is an opportunity to distance yourself from the people, places and ways of thinking that contribute to your drug or alcohol use. Because your focus is on recovery, we prohibit patients from bringing certain items to Orlando Recovery Center to help them focus on recovery. Items NOT permitted at our facility include:
- Drug or alcohol paraphernalia
- Drugs or alcohol
- Cameras or handheld video or tape recorders
- Products that have alcohol listed in the first three ingredients (mouthwash, conditioner, etc.)
- Hand sanitizer
- Vaporizers (vapes) or electronic cigarettes
- Black and Mild Cigars
- Dental floss (dental floss will be provided)
- Opened toiletry products
- Weapons (including pocket knives)
- Clothing depicting drugs, drug paraphernalia, explicit language and/or images
- Inappropriate, overly revealing clothing like short shorts and tank tops
- Pornographic material
- Card decks, games and sporting equipment
- Aerosol products (hairspray, deodorant, etc.)
Wherever you’re coming from, our intake coordinators at Orlando Recovery Center make sure you arrive at our center in a safe and timely manner. During the admissions process, all necessary travel accommodations are booked and confirmed by you or your loved ones. If you’re traveling by air, you’ll be picked up from the airport and transported to the center.
Expectations After Arrival
To ensure the safety and sobriety of both new and current patients, each resident must consent to a search of both their person and belongings upon arrival at Orlando Recovery Center. During this search, staff members will collect any items not permitted during treatment and store them in a safe and secure place until your stay is over. Additional random searches may be conducted throughout your time at Orlando Recovery Center.
Cell Phone Use
Because healing is your first priority, keeping distractions to a minimum is key for recovery. For the safety and privacy of all patients, cell phones will be securely stored upon arrival and signed in and out by your therapist during specific sessions. After an initial 72-hour stabilization period, you may use the phone twice per week, in 20-minute increments, and one additional weekend day (if earned) with no calling card required.
Located in front of Lake Ellenor in Orlando, Florida, Orlando Recovery Center offers a convenient setting for you to enter the world of recovery. The beautiful landscape combined with exclusive amenities sets the stage for your healing, self-discovery and acceptance.
Amenities and Therapies
The amenities are part of what makes Orlando Recovery Center so unique. Amenities and activities that are offered include*:
- Exercise gym
- Swimming pool
- Basketball courts
- Volleyball courts
- Prepared meals
- Laundry and housekeeping for select levels of care
- On-site washer and dryer for select levels of care
- Art therapy
- Life skills therapy
- Yoga therapy
- Recreation room
- Weekly off-site activities (NA/AA meetings, bowling, movies, beach, etc.)
- Alumni mentoring
- AA, NA and SMART Recovery meetings
*Activities may change from time to time or from season to season. Access to these amenities varies depending on situational medical recommendations and level of care.
Each day, our staff members plan, prepare and serve three nutritious meals for all residents. We also have a dietitian on site to work with patients with co-occurring eating disorders, provide menu planning and provide nutritional assessments, if indicated. Typically, you will have a few different meals to choose from for breakfast, lunch and dinner, with vegetarian and vegan options available. Three snacks a day are also provided. No outside snacks or meals are permitted in the facility. If you have any food allergies, please let us know prior to your arrival so we can appropriately accommodate you.
Rooms at Orlando Recovery Center provide you with a comfortable place to rest during your recovery. The center includes double rooms and single rooms as well as shared double bathrooms. The number of residents in each room may vary depending on your individual treatment stage and care needs.
A Day in the Life
Your days at Orlando Recovery Center will be spent learning how to live a life free from drug and alcohol use. You’ll find new hobbies, make lasting connections with others and rediscover your own personal interests without relying on substances.
As you move through the different levels of care, your daily life will change as you gain new insight and advance through treatment. Depending on the level of care, your day may include group and individual therapy sessions, recreational activities and more. While no two programs are exactly alike, you can expect personalized care and healing groups throughout your stay.
Types of Therapy
During your stay, you’ll participate in a variety of personalized therapy sessions. These sessions are designed to help you conquer addiction by recognizing and overcoming triggers, personal scars and past struggles. Your treatment may include:
- Cognitive behavioral therapy
- Dialectic behavioral therapy
- EMDR (eye movement desensitization and reprocessing) therapy
- SMART Recovery meetings
- 12-Step and Back to Basics meetings
Family Visits and Therapy
During treatment, it’s important to reconcile with yourself and your family. While some people do better with long-distance family treatment, others may prefer to have visits from parents, spouses or other family members. Because connecting with your past is so important, therapy sessions are held once a week for family members.
While your treatment will take place at Orlando Recovery Center, there may be off-site opportunities available. Off-site visit opportunities are determined by level of care and medical needs. With a range of recreation options including yoga, a gym, basketball and more available on-site, there are plenty of activities available to aid in your recovery.
Update on Offsite Travel & Activities Policy: For the safety of all patients, Advanced Recovery Systems is actively restricting offsite travel and activities until further notice.
Orlando Recovery Center allows residents to take periodic smoke breaks during designated times. The timing and frequency of these breaks will be determined based on situational medical recommendations and programming. If you smoke, you will need to bring enough unopened cigarettes or tobacco products for the anticipated length of your stay. Smoking cessation products may be offered during your treatment. Please note that vaporizers are not permitted.
The Treatment Process
There are a variety of treatment programs at Orlando Recovery Center, ranging from around-the-clock medical detox and residential care to outpatient care. The treatment programs that you participate in will depend on your own personal needs. Treatment often starts with medical detox, an intensive process that typically takes between five and 10 days. From there, you’ll either move to residential care, partial hospitalization or outpatient care, where you’ll continue treatment before formulating an aftercare plan with your medical team.
The entire treatment process varies in length based on individual needs, but often lasts between 20 and 30 days. After treatment, you’ll have the option to transfer to sober living housing or return home, armed with an array of resources. Your treatment may include:
Medically Assisted Treatment
Depending on the substance, quitting cold turkey can be dangerous and life-threatening. That’s why Orlando Recovery Center provides a regulated medical detox plan and 24-hour care for those in residential treatment. Individualized clinical care and tapering ensures that you have a healthy and comfortable transition. Before leaving Orlando Recovery Center, our staff will provide you with a list of local resources and clinics for continuous care as you start your substance-free life.
During your treatment, you’ll become part of a dynamic recovery family. But that camaraderie doesn’t end when you leave Orlando Recovery Center. After treatment, you’ll have access to local support groups, physicians and clinicians to help keep you sober and accountable. Staying connected with others who understand your struggle can be a strategic and essential part of continuous recovery.
Meet the dedicated team that will be caring for you during your time at Orlando Recovery Center.
Melissa Browning oversees Orlando Recovery Center’s nurses and behavioral health technicians, while ensuring state and federal compliance for quality patient care. As an experienced registered nurse and leader, Melissa has spent more than 14 years helping people heal in a wide range of... Dr. Timothy Huckaby, Medical Director for Orlando Recovery Center, is a clinical expert, and a triple board-certified physician in Pain Medicine, Addiction Medicine and Anesthesiology. A graduate of the Louisiana State University School of Medicine, Dr. Huckaby completed his residency in... For over a decade, Dr. Jeffrey Weinheimer has forged an impactful career in the public health field. A University of Alabama graduate, Dr. Weinheimer served in a diverse range of roles including chief resident during his hospital-based residency and lead... Jodi is a graduate of Allegheny County College and the University of Phoenix, with degrees in psychology, human service management and phlebotomy. With nearly 20 years of experience in direct patient care and operational management within the behavioral healthcare... Ryan graduated from the University of Central Florida in 2010 with a bachelor’s degree in business and a concentration in sales and marketing. That same year, he began his career working in the toxicology industry, educating physicians and medical professionals on tools to identify... After pursuing a life-long goal of a career in real estate (including being awarded Two Times Sales Representative), Kevin Reese saw his life spiraling out of control at the hands of addiction. Despite his successful 15-year career, he found truth and peace after reaching out for help. Now... Bonnie Christensen, LMHC brings a long history of proven leadership to her role as Clinical Director at the Orlando Recovery Center. In addition to being a licensed mental health counselor, she is an approved Supervisor, certified Mental Health First Aid Facilitator, and trained in EMDR... Michael Crisanto, M.A., is a Clinical Outreach Associate at Advanced Recovery Systems (ARS), specializing in helping individuals find substance abuse and mental health treatment. Michael has over 10 years of experience working in behavioral health including roles in suicide prevention,...
Director of Nursing
Associate Medical Director
Executive Director of Administration
Community Outreach Director
Eastern Outreach Director
Community Outreach Associate
Melissa Browning oversees Orlando Recovery Center’s nurses and behavioral health technicians, while ensuring state and federal compliance for quality patient care. As an experienced registered nurse and leader, Melissa has spent more than 14 years helping people heal in a wide range of...
Dr. Timothy Huckaby, Medical Director for Orlando Recovery Center, is a clinical expert, and a triple board-certified physician in Pain Medicine, Addiction Medicine and Anesthesiology. A graduate of the Louisiana State University School of Medicine, Dr. Huckaby completed his residency in...
For over a decade, Dr. Jeffrey Weinheimer has forged an impactful career in the public health field. A University of Alabama graduate, Dr. Weinheimer served in a diverse range of roles including chief resident during his hospital-based residency and lead...
Jodi is a graduate of Allegheny County College and the University of Phoenix, with degrees in psychology, human service management and phlebotomy. With nearly 20 years of experience in direct patient care and operational management within the behavioral healthcare...
Ryan graduated from the University of Central Florida in 2010 with a bachelor’s degree in business and a concentration in sales and marketing. That same year, he began his career working in the toxicology industry, educating physicians and medical professionals on tools to identify...
After pursuing a life-long goal of a career in real estate (including being awarded Two Times Sales Representative), Kevin Reese saw his life spiraling out of control at the hands of addiction. Despite his successful 15-year career, he found truth and peace after reaching out for help. Now...
Bonnie Christensen, LMHC brings a long history of proven leadership to her role as Clinical Director at the Orlando Recovery Center. In addition to being a licensed mental health counselor, she is an approved Supervisor, certified Mental Health First Aid Facilitator, and trained in EMDR...
Michael Crisanto, M.A., is a Clinical Outreach Associate at Advanced Recovery Systems (ARS), specializing in helping individuals find substance abuse and mental health treatment. Michael has over 10 years of experience working in behavioral health including roles in suicide prevention,...
Insurance and Your Obligation During Treatment
As you are probably aware, nearly all health insurance plans require you to pay some out-of-pocket costs in order to access your healthcare benefits. These expenses may include deductibles, co-pays, coinsurance percentage and maximum out-of-pocket expenses (collectively, the “Patient Responsibility”).
Your individual Patient Responsibility will vary based on a number of factors including:
- Your individual benefits plan
- Length of stay at center
- Type of services received during treatment
- Other services offered at the center, but not covered by your insurance provider (lab tests, non-covered prescriptions, etc.)
- Reasonable boarding fees (should you decide to stay with the facility for treatment at outpatient levels of care)
An intake coordinator will review your Patient Responsibility with you at the time of admission or as soon as possible once you are medically stable. They will explain that the deductible is due upon admittance to the facility and the co-insurance amount and out-of-pocket balance will be billed and paid for after treatment once services are complete. On-site financial counselors will again review your financial responsibility during treatment with case managers who can help you navigate FMLA.
It is your responsibility to check with your insurance provider prior to admitting at Orlando Recovery Center to understand your individual benefits plan. Please note that your insurance plan may not be a “participating provider” with Orlando Recovery Center. You are responsible for all non-covered and out-of-pocket costs related to your treatment stay.