Picking up the phone is the best way to start the process of detox and rehabilitation.

Often the barrier to making that call is the unknowns that go along with it. To help overcome such hesitation we’ve provided answers to some common questions below.

What is The Recovery Village Helpline?

The Recovery Village addiction helpline is led by helpful representatives awaiting your call. Many of our helpline operators and facility employees are also in recovery, so they can empathize and help you or a loved one navigate this journey comfortably.

“Alcohol and drugs stripped everything away from me. I know I wanted to be heard. I felt like nobody understood, so it’s good to be able to say I do understand.”
– Stephanie, The Recovery Village Helpline Operator, In Recovery Since 2013

Watch her story below

Your call is free and the conversation is 100% confidential. Our drug and alcohol hotline is always available to you or a loved one 24/7/365. Call us today and join the over 20,000 others we’ve helped into recovery.

888-503-1595 or Learn more about our admissions process.

What Is a Suboxone Hotline?

We understand how devastating it can be to become dependent on a drug that’s designed to help you move on from addiction. Like many national drug hotlines, The Recovery Village’s Suboxone helpline connects you to a caring specialist who will listen to your struggles with this drug and talk you through options for treatment. Calling is free, completely confidential and available whenever you are ready to make a change.

When Should I Call a Suboxone Hotline?

Calling our hotline can get you to a treatment center, but we cannot provide emergency services. If you or someone you are calling about is in a life-threatening situation, call 911 immediately. Outside of a life-or-death situation, call our helpline when you (or a loved one):

  • Realize you are powerless over your addiction
  • Want to know your options for detox and rehab
  • Are ready to start the treatment process immediately
  • Have questions about Suboxone dependency

If I Call, What Questions Will They Ask?

When you call The Recovery Village’s Suboxone hotline, you’ll speak with an addiction specialist whose goal will be to assess your current situation and get you the right type of treatment. Questions may cover:

  • Immediate or life-threatening danger
  • Risk to oneself or others
  • Length of time used and daily amounts
  • Co-occurring disorders or addictions
  • Readiness/willingness for treatment
  • Benefits of recovery

When I Call, Is the Conversation Confidential?

Yes, our Suboxone hotline is completely confidential. Everything you discuss is between you and your intake specialist and will always be kept private. You may call our toll-free Suboxone hotline phone number 24 hours a day, seven days a week — we are ready to help you reach your recovery goals whenever you are.

Can I Start Treatment for My Suboxone Abuse When I Call?

Absolutely. At The Recovery Village, our goal is to get you the help you need as quickly as possible. In addition to recommending rehab options, our addiction specialist will ask you if you are ready to get started with treatment. If you are, you can begin the intake process right over the phone, and in most cases, head to one of The Recovery Village centers to begin detox within a day.

National Hotlines

Emergencies and Crisis Situations

In the United States, 9-1-1 is the emergency telephone number to dial to get immediate response from local resources. If the situation is life-threatening, you need to dial 9-1-1 immediately.

  • 9-1-1
  • Available 24 Hours

The National Poison Control Center
Offers a free, confidential service where you can speak to poisoning professionals (including cases involving drugs, including heroin, and/or alcohol).

National Suicide Prevention Lifeline

Mental Health Disorders

The National Mental Health Association

Drug Abuse and Addiction

Substance Abuse and Mental Health Services Administration (SAMHSA)
SAMHSA’s national hotline offers free referral and information services for those facing mental illnesses or substance use disorders.

Melissa Carmona
Editor – Melissa Carmona
Melissa Carmona puts years of writing and editing experience to work helping people understand substance abuse, addiction and mental health disorders. Read more
Robert Fishman
Medically Reviewed By – Robert Fishman
Robert Fishman is the vice president of admissions at Advanced Recovery Systems, a position he has held since May of 2013. Read more
Medical Disclaimer

The Recovery Village aims to improve the quality of life for people struggling with substance use or mental health disorder with fact-based content about the nature of behavioral health conditions, treatment options and their related outcomes. We publish material that is researched, cited, edited and reviewed by licensed medical professionals. The information we provide is not intended to be a substitute for professional medical advice, diagnosis or treatment. It should not be used in place of the advice of your physician or other qualified healthcare providers.