The Recovery Village has helpful representatives awaiting your call. Many of our helpline operators and facility employees are also in recovery, so they can empathize and help you or a loved one navigate this journey comfortably.

“We’re here to help you fight. I will fight for you, even when you don’t feel like fighting for yourself”

Stephanie Bolin-Rivera, The Recovery Village Helpline Operator. Watch to learn more about Stephanie’s recovery story.

Your call is free and the conversation is 100% confidential. Our drug and alcohol hotline is always available to you or a loved one 24/7/365. Call us today and join the over 20,000 others we’ve helped into recovery.

888-962-9624 or Learn more about our admissions process.

Calling an addiction hotline is often the first step towards recovery for many individuals.

What is a Drug Abuse Hotline?

An addiction hotline provides support and options for those who are using, abusing, or addicted to drugs. Each hotline has its own charter and goals, but all are committed to helping end drug addiction.

Addiction Support

Our addiction helpline is manned by specialists who genuinely want to see you get clean.

Free & Confidential

When you call our addiction helpline, the conversation is 100% confidential.

Always Available

Our addiction helpline is always available to you or a loved one 24/7/365.


Questions? Here are some frequently asked questions.

Do I have to pay for calling an addiction helpline?

You can call The Recovery Village’s drug addiction hotline for free at 888-962-9624. We don’t want anything to hold you back from making the first step in your recovery. Therefore, we charge nothing for our drug abuse hotline service.

When should I call a drug rehab hotline?

If the situation is not life-threatening, but a point has been reached where drug detox and/or rehab is the next logical step, it’s a good time to call an addiction helpline.

If you or someone you are assisting is experiencing a life-threatening situation, such as an overdose or other situation where harming oneself or others is imminent, immediately call 911. Life-threatening situations are best handled by local resources who can immediately respond to the situation.

 Learn more about the signs and symptoms of a drug overdose

What kind of questions will they ask when I call an addiction hotline number?

The questions that a drug or alcohol hotline will ask will vary. When calling our 24-hour addiction helpline, you may be asked drug abuse questions including:

It’s important to keep in mind that the primary goal of The Recovery Village’s drug addiction hotline is to help you get the help you need, whether it’s for yourself or a loved one. By calling our drug addiction helpline, you can expect to speak with someone who understands your addiction and is committed to getting you the best treatment.

When I call a drug addiction hotline, is the conversation confidential?

When you call The Recovery Village’s drug crisis and addiction helpline, the conversation is 100% confidential.

If you’re calling another regional, local, or national drug addiction hotline, check their confidentiality policy before calling, if privacy is a concern for you.

Are there drug overdose hotlines?

If you are seeking a drug overdose helpline, immediately call 9-1-1 or the National Poison Control Centerat 1-800-222-1222.

The National Poison Control Center is a confidential, national resource that can assist with alcohol or drug overdose situations. Please note, a drug overdose hotline is not equipped to provide immediate medical assistance.

What’s the benefit of calling a drug abuse hotline?

Making the decision to call a drug addiction hotline is an important one, one that could both save and change a life. By calling a helpline, you are opening the door to recovery and taking the first step in getting help for drug abuse. Our rehab helpline is manned by specialists who genuinely want to see you get clean. And remember, our drug abuse helpline is completely confidential and free of charge, and you can start your recovery at the time of your call.

Can I start the rehab process or detox process when I call The Recovery Village addiction helpline?

The purpose of our helpline is to find a thoughtful approach to recovery through our programs and services. So if you call our drug helpline, the answer is an emphatic “Yes”! You can certainly start your rehab, detox, or recovery process at the time of your call. The national hotlines below assist in understanding the situation and determining what help they can offer as well as where they can direct those in need to get proper treatment.

 Find a treatment center near you

National Hotlines

The following national hotlines are valuable resources for anyone experiencing a medical emergency, behavioral disorder, or drug addiction. 

If you suspect someone is experiencing an overdose, call 911 immediately.

The National Poison Control Center

This number offers a free, confidential service that allows you to speak to a poison control professional (including cases involving drugs and/or alcohol).

National Suicide Prevention Lifeline

Whether you’ve used helplines for drug abuse or not, you might find that you need a different kind of help for a substance use or mental health disorder, such as suicide prevention.

Substance Abuse and Mental Health Services Administration (SAMHSA)

SAMHSA’s national hotline offers free referral and information services for those facing mental illnesses or substance use disorders.

The Partnership for a Drug Free America

This helpine is intended for parents or anyone else seeking general information about drug abuse. Unlike other drug hotlines, it is not linked directly to any particular drug rehab facility.

The National Mental Health Association

The National Association of Anorexia Nervosa and Associated Disorders (ANAD)

Not Ready to Make the Call?

No problem. You can fill out our online form to tell us more about your situation, ask a specific question, set up a time to have us call you back, or find a treatment center near you.

Medical Disclaimer

The Recovery Village aims to improve the quality of life for people struggling with substance use or mental health disorder with fact-based content about the nature of behavioral health conditions, treatment options and their related outcomes. We publish material that is researched, cited, edited and reviewed by licensed medical professionals. The information we provide is not intended to be a substitute for professional medical advice, diagnosis or treatment. It should not be used in place of the advice of your physician or other qualified healthcare providers.