Picking up the phone is the best way to start the process of detox and rehabilitation.

Often the barrier to making that call is the unknowns that go along with it. To help overcome such hesitation we’ve provided answers to some common questions below.

What is The Recovery Village Helpline?

The Recovery Village addiction helpline is led by helpful representatives awaiting your call. Many of our helpline operators and facility employees are also in recovery, so they can empathize and help you or a loved one navigate this journey comfortably.

“Alcohol and drugs stripped everything away from me. I know I wanted to be heard. I felt like nobody understood, so it’s good to be able to say I do understand.”
– Stephanie, The Recovery Village Helpline Operator, In Recovery Since 2013
Watch her story below

Your call is free and the conversation is 100% confidential. Our drug and alcohol hotline is always available to you or a loved one 24/7/365. Call us today and join the over 20,000 others we’ve helped into recovery.

352-771-2700 or Learn more about our admissions process.

What Is a Dilaudid Hotline?

The Recovery Village’s Dilaudid hotline is a toll-free number you can call anytime day or night to talk over the struggles you or a loved one have with Dilaudid use. You’ll speak with one of our many addiction specialists who understand your struggle and the steps needed to overcome Dilaudid dependence.

When Should I Call a Dilaudid Helpline?

This Dilaudid helpline can connect you to detox, inpatient and outpatient drug rehabilitation services — not emergency aid. If you or a loved one are in a life-threatening situation, dial 911 immediately. If you do not currently require the aid of emergency services, call a Dilaudid helpline if:

  • You or a loved one struggles with Dilaudid addiction
  • You’re interested in learning more about the signs and symptoms of opioid addiction
  • You’re ready to explore treatment options for Dilaudid addiction and dependence

If I Call, What Questions Will They Ask?

When you call our free Dilaudid helpline, you’ll reach a compassionate addiction specialist who will help address your concerns and guide you to a treatment program that works for you. While the process of reaching out for help is the first step to overcoming addiction, we know it can be nerve-wracking. Below are some of the questions the intake coordinator you speak with will likely ask you, so you can feel prepared for your phone call:

  • Has your addiction to Dilaudid put you or someone else in danger?
  • How long have you been taking Dilaudid?
  • Are you currently taking any other medications?
  • Do you struggle with a co-occurring disorder, like anxiety, depression or PTSD?
  • Are you ready to begin a treatment program to overcome your addiction to Dilaudid?

When I Call, Is the Conversation Confidential?

On our helpline, your trust is just as important to us as your health. Every phone call with our addiction specialists is 100% confidential so we can begin your recovery on the right foot. However, it’s important to keep in mind that all hotlines might not have this same standard of privacy. If you make a call to another drug hotline, be sure to ask about their confidentiality policy before divulging any personal information.

Can I Start the Treatment Process When Calling This Hotline?

Yes. If you’re ready to begin the recovery process, our addiction specialists will evaluate your unique treatment needs and enroll you at one of our many nationwide facilities. Because your rehabilitation is our top priority, we can get you into a treatment center within a day of your call.

National Hotlines

Emergencies and Crisis Situations

Emergency
In the United States, 9-1-1 is the emergency telephone number to dial to get immediate response from local resources. If the situation is life-threatening, you need to dial 9-1-1 immediately.

  • 9-1-1
  • Available 24 Hours

The National Poison Control Center
Offers a free, confidential service where you can speak to poisoning professionals (including cases involving drugs, including heroin, and/or alcohol).

National Suicide Prevention Lifeline

Mental Health Disorders

The National Mental Health Association

Drug Abuse and Addiction

Substance Abuse and Mental Health Services Administration (SAMHSA)
SAMHSA’s national hotline offers free referral and information services for those facing mental illnesses or substance use disorders.

  • Medical Disclaimer

    The Recovery Village aims to improve the quality of life for people struggling with a substance use or mental health disorder with fact-based content about the nature of behavioral health conditions, treatment options and their related outcomes. We publish material that is researched, cited, edited and reviewed by licensed medical professionals. The information we provide is not intended to be a substitute for professional medical advice, diagnosis or treatment. It should not be used in place of the advice of your physician or other qualified healthcare provider.

    View our editorial policy or view our research.

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