Our free & confidential 24-hour crack hotline for family members, friends, and those with crack addiction and abuse. Get admitted today
Picking up the phone is the best way to start the process of detox and rehabilitation.
Often the barrier to making that call is the unknowns that go along with it. To help overcome such hesitation we’ve provided answers to some common questions below.
What is The Recovery Village Helpline?
The Recovery Village addiction helpline is led by helpful representatives awaiting your call. Many of our helpline operators and facility employees are also in recovery, so they can empathize and help you or a loved one navigate this journey comfortably.
“Alcohol and drugs stripped everything away from me. I know I wanted to be heard. I felt like nobody understood, so it’s good to be able to say I do understand.”
Stephanie, The Recovery Village Helpline Operator, In Recovery Since 2013
Watch her story below
Your call is free and the conversation is 100% confidential. Our drug and alcohol hotline is always available to you or a loved one 24/7/365. Call us today and join the over 20,000 others we’ve helped into recovery.
What Is a Crack Hotline?
A crack hotline is a phone number available for individuals struggling with crack addiction and the people who want to help them. Operators on The Recovery Village’s crack helpline are trained to talk through the specifics of each person’s addiction and help connect them to the therapy and treatment programs needed to help them get sober.
When Should I Call a Crack Hotline?
First and foremost, if the situation you (or someone you are assisting) are in is life-threatening please call 911 immediately.
While helplines on a national level can provide valuable assistance, it is only local emergency resources that can properly assess and take action when there is immediate danger of harming oneself or others.
When not faced with a critical, life-threatening health emergency, a call to a crack hotline is recommended when the time has come to break the dependence on the drug. Our 24-hour-a-day, seven-days-a-week crack hotline exists for that purpose.
If I Call, What Questions Will They Ask?
Every crack hotline is different, so the questions asked will inevitably vary. However, most hotlines ask similar questions to gauge the severity of your substance use to help find the treatment that works for you. At The Recovery Village, our helpline operator will likely ask some variation of the following questions:
- Do you require immediate medical attention?
- Has your crack use put you at risk of harming yourself or others?
- Have you struggled with addictions to other drugs?
- Do you have a co-occurring disorder, like depression, anxiety or PTSD?
- Are you interested in beginning treatment for your crack addiction?
When I Call, Is the Conversation Confidential?
The Recovery Village’s 24-hour, toll-free crack hotline is 100% confidential. Any path forward needs to begin with mutual trust. Part of that mutual trust is confidentiality.
If you are calling a national or local drug helpline, it is recommended that you ask about confidentiality when calling that number.
Can I Start the Detox & Rehab Process at the Time of My Call?
Yes! In fact, we encourage our callers to begin treatment as soon as possible. Once you’ve decided that you want to set foot on the road to recovery, our intake coordinators can connect you with care at one of our many facilities within just a few hours. Change your life with a call to our helpline, free of charge.
Emergencies and Crisis Situations
In the United States, 9-1-1 is the emergency telephone number to dial to get immediate response from local resources. If the situation is life-threatening, you need to dial 9-1-1 immediately.
- Available 24 Hours
The National Poison Control Center
Offers a free, confidential service where you can speak to poisoning professionals (including cases involving drugs, including heroin, and/or alcohol).
- Available 24 Hours a Day
National Suicide Prevention Lifeline
- 800-273-TALK (8255)
- Available 24 Hours a Day
Mental Health Disorders
The National Mental Health Association
- Available During Business Hours
Drug Abuse and Addiction
Substance Abuse and Mental Health Services Administration (SAMHSA)
SAMHSA’s national hotline offers free referral and information services for those facing mental illnesses or substance use disorders.
- Available 24 Hours a Day
- Available during Business Hours
- Visit the following websites to learn about The Recovery Village’s network of drug and alcohol rehabilitation facilities. Call today for admissions. Each center is ready to help people learn how to cope with their addiction and uncover the root causes for their substance use disorder.
- Orlando Recovery Center: A premier rehabilitation facility in Orlando, Florida that helps individuals recover from addiction and substance use disorders. The center also offers the opportunity to treat co-occurring disorders.
- The Recovery Village Columbus: Located in Ohio, this facility provides inpatient, outpatient and aftercare treatment for people looking to begin detox. The center provides individualized plans to help patients through recovery while addressing their unique co-occurring disorders or any setbacks that may happen during recovery.
- The Recovery Village Palmer Lake: In Colorado, this facility offers inpatient, outpatient and intensive outpatient treatment for individuals looking to kick-start their journey to recovery.
- The Recovery Village Ridgefield: Located right in southern Washington, this facility provides patients with outpatient and aftercare programs. Just 20 minutes outside of Portland, this facility assists individuals who are ready to begin treatment.
- The Recovery Village: In Umatilla, Florida, this is a rehabilitation facility that provides resources for individuals seeking drug and alcohol treatment. There are inpatient, outpatient, intensive outpatient and partial hospitalization treatment programs available for those suffering from Ambien addiction.
- IAFF Center of Excellence: Specializes in assisting firefighters who struggle with behavioral health problems and addiction. Members can enter the recovery process sooner so they can return back to work as quickly as possible. Inpatient, partial hospitalization and intensive outpatient programs are all available at this facility, where patients can address their Ambien addiction in a safe, supportive environment.
- Denver Mental Health & Counseling: Denver Mental Health and Counseling by The Recovery Village is a physician-led outpatient center specializing in evidence-based addiction and mental health treatments, offering services such as TMS, IOP, and personalized care for both ongoing and new patients, dedicated to fostering long-term recovery and overall well-being.
- The Recovery Village Palm Beach at Baptist Health: The Recovery Village Palm Beach at Baptist Health is a premier physician-led treatment center in South Florida, offering a comprehensive spectrum of services from medical detox to outpatient programs for alcohol, drug, and co-occurring mental health conditions, with a commitment to rejuvenating lives, families, and communities, and facilitating same-day admissions.
- The Recovery Village Atlanta: Located in Roswell just outside downtown Atlanta, is a 62-bed physician-led treatment facility offering a comprehensive range of services, from medical detox to outpatient care, specializing in alcohol, drug, and co-occurring mental health conditions, dedicated to transforming lives, families, and communities throughout Georgia.
- The Recovery Village Kansas City: The Recovery Village Kansas City, an 80-bed facility in Raytown just 10 miles from downtown, offers a comprehensive range of evidence-based treatments for addiction and mental health conditions, overseen by physician leaders, and is dedicated to revitalizing lives, families, and communities throughout the Midwest.
- The Recovery Village Cherry Hill at Cooper Health: The Recovery Village Cherry Hill at Cooper, situated just 20 minutes from Philadelphia, is a leading rehab facility in South Jersey providing comprehensive, evidence-based addiction and mental health treatments, ranging from medical detox to teletherapy, with a dedicated team committed to guiding adults on their path to lifelong recovery.
The Recovery Village aims to improve the quality of life for people struggling with substance use or mental health disorder with fact-based content about the nature of behavioral health conditions, treatment options and their related outcomes. We publish material that is researched, cited, edited and reviewed by licensed medical professionals. The information we provide is not intended to be a substitute for professional medical advice, diagnosis or treatment. It should not be used in place of the advice of your physician or other qualified healthcare providers.