Picking up the phone is the best way to start the process of detox and rehabilitation.

Often the barrier to making that call is the unknowns that go along with it. To help overcome such hesitation we’ve provided answers to some common questions below.

What is The Recovery Village Helpline?

The Recovery Village addiction helpline is led by helpful representatives awaiting your call. Many of our helpline operators and facility employees are also in recovery, so they can empathize and help you or a loved one navigate this journey comfortably.

“Alcohol and drugs stripped everything away from me. I know I wanted to be heard. I felt like nobody understood, so it’s good to be able to say I do understand.”
– Stephanie, The Recovery Village Helpline Operator, In Recovery Since 2013
Watch her story below

Your call is free and the conversation is 100% confidential. Our drug and alcohol hotline is always available to you or a loved one 24/7/365. Call us today and join the over 20,000 others we’ve helped into recovery.

352-771-2700 or Learn more about our admissions process.

What Is an Ativan Hotline?

An Ativan (lorazepam) hotline is a toll-free, 24/7 service that connects people struggling with Ativan addiction to the information and help they need to return to wellness. When you call The Recovery Village’s Ativan hotline, you’ll be connected with an intake coordinator who understands your struggles and can provide you with the resources needed to overcome your addiction.

When Should I Call an Ativan Hotline?

The Ativan hotline, free of charge and always accessible, is an invaluable resource to anyone who is personally struggling with an addiction to Ativan or is looking for help for a loved one. Our intake coordinators can also connect you to help for multiple drug dependencies and co-occurring disorders like anxiety, depression and PTSD. If you or someone you love is currently in a life-or-death situation involving Ativan, dial 911 for immediate help from local resources.

If I Call, What Questions Will They Ask?

When you first connect with our 24 hour hotline, one of our intake coordinators will ask you a series of questions to better understand your unique reasons for reaching out. These questions aim to reveal more about the nature and severity of your addiction, and can include things like:

  • Are you or someone you know in a life-threatening or dangerous situation because of your addiction?
  • Do you currently have a prescription for Ativan?
  • How much Ativan do you regularly use?
  • Have you ever experienced addictions to other drugs?
  • Have you ever experienced any form of mental illness or co-occurring disorders, particularly anxiety or panic disorder?
  • Have you ever sought therapy for Ativan addiction?
  • Are you ready to begin an Ativan addiction recovery program?

When I Call, Is the Conversation Confidential?

All of your calls to The Recovery Village’s helpline are always completely confidential. However, this may not be the case with every hotline. Before providing a helpline with your personal information, be sure to confirm the operator’s complete confidentiality.

Can I Start the Treatment Process When Calling This Hotline?

While some people reach out to our hotline just to talk, others are interested in enrolling in one of our rehabilitation programs right away. Whether you’re unsure about treatment or you’re ready to begin your recovery, our hotline can help. Because we value all of our callers’ health and want them to get better as soon as possible, we offer same-day enrollment options for qualified callers.

National Hotlines

Emergencies and Crisis Situations

Emergency
In the United States, 9-1-1 is the emergency telephone number to dial to get immediate response from local resources. If the situation is life-threatening, you need to dial 9-1-1 immediately.

  • 9-1-1
  • Available 24 Hours

The National Poison Control Center
Offers a free, confidential service where you can speak to poisoning professionals (including cases involving drugs, including heroin, and/or alcohol).

National Suicide Prevention Lifeline

Mental Health Disorders

The National Mental Health Association

Drug Abuse and Addiction

Substance Abuse and Mental Health Services Administration (SAMHSA)
SAMHSA’s national hotline offers free referral and information services for those facing mental illnesses or substance use disorders.

  • Medical Disclaimer

    The Recovery Village aims to improve the quality of life for people struggling with a substance use or mental health disorder with fact-based content about the nature of behavioral health conditions, treatment options and their related outcomes. We publish material that is researched, cited, edited and reviewed by licensed medical professionals. The information we provide is not intended to be a substitute for professional medical advice, diagnosis or treatment. It should not be used in place of the advice of your physician or other qualified healthcare provider.

    View our editorial policy or view our research.

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