Picking up the phone is the best way to start the process of detox and rehabilitation.

Often the barrier to making that call is the unknowns that go along with it. To help overcome such hesitation we’ve provided answers to some common questions below.

What is The Recovery Village Helpline?

The Recovery Village addiction helpline is led by helpful representatives awaiting your call. Many of our helpline operators and facility employees are also in recovery, so they can empathize and help you or a loved one navigate this journey comfortably.

“Alcohol and drugs stripped everything away from me. I know I wanted to be heard. I felt like nobody understood, so it’s good to be able to say I do understand.”
– Stephanie, The Recovery Village Helpline Operator, In Recovery Since 2013
Watch her story below

Your call is free and the conversation is 100% confidential. Our drug and alcohol hotline is always available to you or a loved one 24/7/365. Call us today and join the over 20,000 others we’ve helped into recovery.

352-771-2700 or Learn more about our admissions process.

What Is a Spice Hotline?

A Spice or K2 hotline is your direct line to help and healing. The Recovery Village’s Spice helpline is full of addiction specialists who will talk with you one-on-one, answer your questions, and connect you with the right treatment option for your needs. It is free, confidential, and available 24 hours a day, seven days a week.

When Should I Call a K2 Spice Hotline?

This free hotline can get you the detox and inpatient care you need to kick synthetic cannabinoids for good, but it cannot provide emergency services. If you are in immediate danger involving Spice or K2, call 911 immediately. 

Outside of a life-threatening situation, call our hotline to get started with professional rehab care. It takes more than willpower to break the bonds of K2 addiction, and we’re here to help you find life beyond Spice.

If I Call, What Questions Will They Ask?

When you call our Spice 24-hour hotline, an intake coordinator will ask you a series of questions to get a feel for your situation and to determine which treatment program best fits your needs. The line is completely confidential, and you can provide as much or as little information as you want. However, the more you tell us, the more we can help. Questions asked may include:

  • How long have you been using Spice/K2?
  • How much Spice or K2 do you use per day?
  • Do you or any family members struggle with addiction?
  • Have you ever experienced any co-occurring disorders (addiction alongside a mental illness like depression or anxiety)?
  • Are you ready and willing to seek treatment?

When I Call, Is the Conversation Confidential?

Absolutely. We understand your need for privacy and ensure your complete anonymity is always maintained — from your first call to the final step of treatment. When you call The Recovery Village’s K2 hotline, you can rest assured that everything you discuss stays between you and your intake coordinator.

Can I Start the Treatment Process When Calling This Hotline?

Yes. Calling our hotline is the first step toward drug-free living. After an intake questionnaire and insurance verification, you may be able to start inpatient treatment at The Recovery Village within a few hours of your call. Your health is our first priority, and we’re dedicated to your recovery. When you’re ready to break free from K2 or Spice, we’re here for you.

National Hotlines

Emergencies and Crisis Situations

Emergency
In the United States, 9-1-1 is the emergency telephone number to dial to get immediate response from local resources. If the situation is life-threatening, you need to dial 9-1-1 immediately.

  • 9-1-1
  • Available 24 Hours

The National Poison Control Center
Offers a free, confidential service where you can speak to poisoning professionals (including cases involving drugs, including heroin, and/or alcohol).

National Suicide Prevention Lifeline

Mental Health Disorders

The National Mental Health Association

Drug Abuse and Addiction

Substance Abuse and Mental Health Services Administration (SAMHSA)
SAMHSA’s national hotline offers free referral and information services for those facing mental illnesses or substance use disorders.

  • Medical Disclaimer

    The Recovery Village aims to improve the quality of life for people struggling with a substance use or mental health disorder with fact-based content about the nature of behavioral health conditions, treatment options and their related outcomes. We publish material that is researched, cited, edited and reviewed by licensed medical professionals. The information we provide is not intended to be a substitute for professional medical advice, diagnosis or treatment. It should not be used in place of the advice of your physician or other qualified healthcare provider.

    View our editorial policy or view our research.

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